Tuesday, December 19, 2006

Mr MacWhitey...

Seems there is a known fault with MacBook displays. We've had a little problem in the past which was fixed by resetting the PRAM but yesterday evening, du to some unexpected unplugging, Wendy needed to restart Mr MacWhitey.
No blank screen this time but a rather nice vertical candy coloured stripe pattern all the way across the screen.

OK so I need the reset the PRAM again...

Tried that 5 or 6 times but no joy. Wendy was getting panicky and a little tearful. Was Mr MacWhitey dead?

I phoned Apple Support, they told me it was a serious hardware fault and to take it to a authorised dealer to have it checked out. I then got an email from them describing the fault in detail and what to do to resolve it.

RESET THE PRAM!

Not sure why but I tried it a gain and this time it worked! They recommended updating the OS to 10.4.8 (10.4.7 was causing the problem) so now that's all done and Mr MacWhitey has been discharged from the hospital.

Wendy is very happy now!

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